We’re excited to announce that PPS is looking for a Business Process Engineer to join their Operations & Digital team — a pivotal role focused on enhancing efficiency, performance, and innovation across the organisation.
Position Details
- Reference Number: PPS251208-2
- Closing Date: 15 December 2025
- Location: Parktown, Johannesburg
- Contract Type: Permanent
Role Overview
As a Business Process Engineer, you will assess how the organisation operates across multiple functional areas and design solutions that optimise performance. You will lead process analysis, drive improvement initiatives, and support ongoing process automation and standardisation. This is a permanent position based in Parktown, Johannesburg, within the PPS InsCo Business Unit.
You will work closely with management to provide consultative and analytical support, applying LEAN practices, Agile methodologies, and Six Sigma tools to shape organisational design, define process architecture, and support continuous improvement.
Candidate Requirements
Education & Certifications
- A bachelor’s degree in Industrial Engineering, IT, Operations Management, or a related field.
- Postgraduate qualifications in Business Administration, Business Process Management, or Systems Engineering (optional but advantageous).
- Beneficial certifications: Agile, Project Management, Six Sigma (Green or Black Belt), or Business Process Professional credentials.
Experience & Technical Expertise
- 3–7 years of experience in business process engineering, process improvement, or automation.
- Strong knowledge of process modelling methods and standards.
- Familiarity with methodologies such as Lean, Six Sigma, ITIL, and CMM.
- Understanding of software development lifecycles is an advantage.
- Experience in the financial services sector is preferred.
Core Skills & Competencies
- Proficiency in business process modelling and architecture.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
- Ability to work effectively within a matrix organisation.
- Strong adaptability, collaboration, and leadership qualities.
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Key Responsibilities
- Lead the scoping and definition of business process improvement and automation projects.
- Analyse existing processes to identify inefficiencies and recommend practical improvements.
- Drive initiatives that enhance operational efficiency, customer experience, and employee engagement.
- Support the development of business cases and impact assessments for proposed changes.
- Establish and maintain process standards, documentation, and performance metrics.
- Conduct risk assessments of processes and implement mitigation strategies.
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Why PPS?
At PPS, you’ll be part of an organisation with a strong legacy of supporting professionals and contributing to their long-term financial security. Employees benefit from:
- A collaborative culture built on integrity and continuous improvement.
- Opportunities for learning, development, and exposure to best-practice methodologies.
- The ability to influence operational performance and drive meaningful change.
How to Apply
If you are passionate about business process improvement and ready to contribute to a dynamic, purpose-driven organisation, we encourage you to apply on their careers page by clicking Apply.
