Are you an aspiring IT professional looking to kick-start your career in application support and technology? Old Mutual Zimbabwe is inviting applications for the role of Junior Application Support Specialist based in Harare. This is an excellent opportunity for a motivated individual eager to grow within a dynamic and professional ICT environment at one of Africa’s leading financial services organisations.
- Location: Harare, Zimbabwe.
- Employment Type: Full-Time.
- Application Deadline: 19 January 2026
About Old Mutual
Old Mutual is a trusted and well-established financial services provider offering insurance, investment, and savings solutions across Africa. The organisation is committed to innovation, customer excellence, and developing future talent through meaningful career opportunities.
Role Overview
The Junior Application Support Specialist will provide technical and functional support for business applications used across the organisation. The role focuses on ensuring applications run efficiently, resolving user issues, and supporting system improvements while working closely with ICT and business teams.This position is ideal for a graduate or early-career IT professional seeking hands-on experience in application support.
Key Responsibilities
As a Junior Application Support Specialist, your responsibilities will include:
- Monitoring application performance to ensure systems operate smoothly.
- Performing routine maintenance and basic troubleshooting.
- Diagnosing and resolving application-related incidents and errors.
- Providing technical support and guidance to end-users.
- Maintaining accurate documentation for applications and support procedures.
- Creating user guides and support manualsInstalling, configuring, and supporting business applications.
- Assisting with system upgrades, patches, and enhancements.
- Collaborating with ICT teams to improve system functionality and user experience.
- Supporting basic security controls to protect data and systems.
Qualifications & Skills
To be considered for this role, candidates should have:
- A Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Basic understanding of operating systems and software applications.
- Familiarity with technologies such as Java, C++, SQL Server, HTML, and web-based applications.
- Exposure to cloud platforms such as AWS or Azure (advantageous).
- Strong problem-solving and analytical skills.
- Good communication skills and the ability to support non-technical users.
- A willingness to learn and grow within an ICT support environment.
- Relevant internships, certifications, or practical projects will be an added advantage.
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Why Join Old Mutual?
- Start your IT career with a reputable and respected organisation.
- Gain valuable hands-on experience in application support.
- Work in a collaborative and professional environment.
- Access opportunities for learning, growth, and career progression.
- Be part of an organisation committed to innovation and community impact.
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How to Apply
Interested candidates should apply through the official Old Mutual Careers portal below. Ensure your CV clearly highlights your technical skills, academic background, and any relevant experience or projects.
Final Thoughts
If you are passionate about technology, enjoy solving problems, and want to build a solid foundation in application support, this Junior Application Support Specialist role at Old Mutual Zimbabwe could be the perfect opportunity to launch your career.
