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Build Your IT Career with Absa as an Application Support Engineer

Are you passionate about technology and eager to work in a fast-paced, enterprise IT environment? Absa Group, one of Africa’s leading financial services organisations, is seeking an Application Support Engineer to join its team in Sandton, Gauteng. This role offers an excellent opportunity to support critical business applications while growing your career within a reputable and innovative organisation.

  • Location: Sandton, Gauteng, South Africa.
  • Employment Type: Full-Time.
  • Department: Information Technology.
  • Closing Date: 21 January 2026.

About Absa Group

Absa Group is a well-established financial services provider with a strong presence across Africa. The organisation is known for its commitment to innovation, customer excellence, and digital transformation. At Absa, technology plays a vital role in enabling business operations and delivering seamless customer experiences.

Role Overview

As an Application Support Engineer, you will be responsible for maintaining, supporting, and optimising business applications used across the organisation. You will work closely with technical teams and end-users to ensure applications remain stable, secure, and fit for purpose.This role is ideal for professionals who enjoy troubleshooting, system support, and continuous improvement.

Key Responsibilities

The key responsibilities will include:

  • Providing day-to-day application support and incident resolution.
  • Monitoring application performance and availability.
  • Performing basic configuration, maintenance, and optimisation tasks.
  • Investigating and resolving application issues using structured problem-solving approaches.
  • Supporting scheduled maintenance activities such as updates, patches, and backups.
  • Assisting users with application-related queries and system usage.
  • Maintaining accurate technical documentation and support procedures.
  • Collaborating with development, infrastructure, and business teams.
  • Supporting application change, release, and upgrade processes.
  • Ensuring compliance with governance, risk, and security standards.

Skills & Qualifications

To be successful in this role, candidates should have:

  • A Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Experience or exposure to application support and IT service management.
  • Strong analytical and troubleshooting skills.
  • Good understanding of application environments and system workflows.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • A proactive mindset and willingness to learn in a fast-moving environment.
  • Experience in financial services, enterprise systems, or agile IT environments will be an added advantage.

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Why Join Absa?

  • Work for a leading African financial services group.
  • Gain hands-on experience supporting enterprise-grade applications.
  • Be part of a collaborative and professional IT team.
  • Access learning, development, and career growth opportunities.
  • Contribute to technology solutions that support millions of customers.

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How to Apply

Interested candidates should apply through the official Absa Careers portal by clicking below to be redirected to the official website.

Final Thoughts

The Application Support Engineer role at Absa offers a rewarding opportunity for IT professionals who thrive in support environments and enjoy working with complex systems. If you’re ready to take the next step in your technology career, this role could be the perfect fit.

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